Your workplace team isn’t the help desk. It’s the heartbeat.

At Spotify, I led communications for the global Workplace Services team — building campaigns, content, and systems that helped 8,000+ employees understand what spaces existed, how to use services, and why they should care.

Now I help workplace teams like yours turn messy systems into clear tools — and good work into stories that land. Because you’re not just keeping the lights on, You’re shaping how people experience work.

BOOK A DISCOVERY CALL

“Kellie has the rare ability to see both the big picture and the fine detail — ensuring visionary strategies are executed with precision. Her work left an indelible mark on our culture and on everyone fortunate enough to work alongside her.”

— Global Head of Workplace, Spotify

Services

  • Strategic content, tools, and templates to clean up scattered information and build employee trust.

    Your team does essential work — but if employees can’t find it, understand it, or trust it, it doesn’t land. Clarity Stack helps you build a branded, repeatable system that makes internal communication clearer, faster, and easier to maintain.

    This isn’t just “better messaging.” It’s the foundational structure for how internal information flows — so your team becomes a trusted source of clarity, not a bottleneck.

    Depending on your needs, deliverables may include:

    • Comms channel audit + usage recommendations

    • Voice and tone guidelines

    • Messaging playbook for recurring updates or FAQs

    • Content strategy for your intranet or internal knowledge tools

    • Rewriting of key content pieces (e.g. help desk, services, navigation)

    • Templates for Slack, email, or internal posts

    • Ownership + governance plan

    • Training for internal comms owners or collaborators

    Best for:
    Teams who need to clean up scattered content, build internal credibility, or establish a clear comms foundation that scales.

  • Campaign planning, toolkits, and branded assets that make your next big message land.

    Whether you're moving offices, rolling out new norms, or launching a workplace service — the way you communicate matters just as much as what you're delivering.

    Ready-Made Rollout helps you plan and package your message with intention. You’ll get a complete branded toolkit that your team can grab, tweak, and ship — so launches feel clear, credible, and aligned.

    Depending on your needs, deliverables may include:

    • Campaign messaging framework + rollout calendar

    • Editable assets for Slack, email, signage, or intranet

    • Messaging or drafts for key updates

    • Internal launch templates (announcements, reminders, FAQs)

    • Channel strategy for campaign delivery

    • Live team briefing or async guidance

    • Optional embedded support for fast-moving teams

    Best for:
    Teams preparing for a major change or launch who want to communicate with clarity — not scramble for last-minute messages.

  • Strategic guidance, hands-on execution, and systems support — scoped for what your team needs now.

    If your team is stretched, rebuilding, or running reactive — I provide a mix of strategy, execution, and systems that scale. Think of this like having a seasoned partner embedded with your team.

    Available as a monthly retainer:

    • Strategic planning & async support

    • Team coaching or training

    • Organization and systems development

    • Weekly or bi-weekly check-ins

    Retainers start at $5,800/month
    Tiered packages available (10, 15, or 20 hrs/week). Travel and on-site support billed separately if required.

    Great for: Workplace teams in transition who need velocity, clarity, and trusted partnership.

BOOK A DISCOVERY CALL

Hey, I’m Kellie.

For 15+ years, I’ve solved one problem:
How do you get employees to actually engage with the spaces, services, and experiences workplace teams create?

At Spotify, I led communications and enablement for the global Workplace Services team — supporting 8,000+ employees across dozens of offices. I redesigned how people discovered services, overhauled internal comms systems, and built toolkits with 100+ templates that teams actually used — no dusty decks or dead-end docs.

My work included campaigns for office transformations, content for new service launches, and intranets people actually read. But the real impact? Designing the systems that made workplace teams visible, valuable, and impossible to ignore.

I call this approach Project Technicolor — moving from functional announcements (black and white) to strategic storytelling (full color). It’s about helping workplace teams communicate with clarity, creativity, and credibility.

Today, I help teams build the communication systems that get employees to use the space, adopt the service, and show up for what your team creates.